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ServiceNow Governance, Risk, and Compliance

ServiceNow Governance, Risk, and Compliance

Overview

What is ServiceNow Governance, Risk, and Compliance?

ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard,…

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Recent Reviews

Service now GRC review

8 out of 10
September 19, 2020
Incentivized
Being used in one of our departments to manage the GRC needs related to incident management of IT and non-IT applications and devices. SN …
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Great software for GRC

5 out of 10
September 17, 2020
Incentivized
As our company looked to assess and document our Internal Controls Environment and management, we looked to ServiceNow and other vendors …
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Popular Features

View all 5 features
  • Risk management (10)
    9.0
    90%
  • Common repository of GRC items (10)
    8.6
    86%
  • GRC policy management (10)
    8.4
    84%
  • Integration with Corporate Performance Management (CPM) systems (10)
    7.6
    76%
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Pricing

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N/A
Unavailable

What is ServiceNow Governance, Risk, and Compliance?

ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

ALL-IN-ONE SERVICENOW CAM DEMO - Continuous Authorization & Monitoring | Governance, Risk & Complian

YouTube
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Features

Governance, Risk & Compliance

The goal of IT governance is ultimately to ensure that the processes governing evaluation, selection, prioritization, and funding of competing IT investments are driven by the overall business

8.5
Avg 7.6
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Product Details

What is ServiceNow Governance, Risk, and Compliance?

ServiceNow Governance, Risk, and Compliance Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard, Professional, and Enterprise editions, the latter two supporting GRC and internal auditing processes.

Reviewers rate Risk management highest, with a score of 9.

The most common users of ServiceNow Governance, Risk, and Compliance are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(50)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend requesting a demo from the ServiceNow team to explore the software's offerings and make business operations smoother. They also suggest implementing GRC modules to improve key performance indicators. Additionally, users emphasize the importance of defining operational processes and roles for different users before granting them access to ServiceNow in order to ensure smooth access management within the platform. Taking these recommendations into consideration can greatly enhance the effectiveness and efficiency of using ServiceNow for business operations.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I was on the team that implemented this at my former company and we are implementing this at my current company. On the security and risk teams, it is an absolute must to have a simple, repeatable way of mapping, tracking, and resolving security and risk issues. This is extremely valuable for us when we have our audits and need to provide evidence that we are adhering to what we say we do. ServiceNow GRC is very scalable and customizable which helped us meet both industry-standards and internal classification requirements in our organization.
  • Finding reported by the auditor. GRC helps us identify, assign, and track the resolution of this.
  • Exception to information security policy. These require quarterly reviews and setting up reminders to revisit these.
  • Building out new projects and baking security and compliance into the project and tracking it in GRC to ensure we deliver a compliant product on day one
  • Like all ServiceNow, there is a learning curve, but with custom forms, this is easier that it was 5 years ago.
When we build a new project, we require that baseline security settings are met. Things like strong password, password expiration, MFA, etc. GRC, you can upload evidence that you are following this and a security team member or PM can view the evidence and see that (at a point in time) it was compliant.
Governance, Risk & Compliance (5)
72%
7.2
Common repository of GRC items
80%
8.0
Risk management
70%
7.0
Integration with Corporate Performance Management (CPM) systems
80%
8.0
GRC policy management
80%
8.0
Incident management
50%
5.0
  • Mostly cultural change. If teams aren't aware of the new implementation of GRC and they get a request to answer questions, it can be confusing. This is cultural and not a con against the product.
RiskVision was difficult to use, only worked in certain browsers and was an external system of what we used for other things. We had ServiceNow for a while and using the ServiceNow GRC was much better than some external tool that wasn't great for us.
ServiceNow support is great. Very responsive and helpful.
Some learning curve, but it comes up
Splunk Cloud, ServiceNow Configuration Management Database (CMDB), Workspace ONE Powered by AirWatch, CrowdStrike Falcon Complete
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